1. Introduction

At AntonioSaint.com, we strive to provide exceptional service and high-quality products. If you have any complaints regarding our services or products, we encourage you to reach out to us so that we can address your concerns promptly and efficiently.

2. How to File a Complaint

If you have a complaint, please follow these steps:

• Contact Us: Email us at contact@antoniosaint.com or call us at +49 (155) 600-78014. You may also write to us at our mailing address: Antonio Saint Limited, Clifton House, Suite 33, Fitzwilliam Street Lower, Dublin 2, D02 XT91
• Provide Details: Include your full name, contact information, order number (if applicable), and a detailed description of your complaint.
• Supporting Documents: Attach any relevant documents or evidence that support your complaint.

3. Complaint Handling Process

• Acknowledgment: We will acknowledge receipt of your complaint within 2 business days.
• Investigation: Our team will investigate your complaint thoroughly and may contact you for further information if necessary.
• Resolution: We aim to resolve all general complaints regarding abusive or standard-violating content within 7 days. Complaints about the non-authorized use of images or content that reveals personal information will be addressed and removed within 24 hours.
• Final Response: Once the investigation is complete, we will provide you with a final response, outlining the resolution and any actions taken.

 
4. Feedback

We value your feedback and use it to improve our services. Please do not hesitate to share your thoughts and suggestions with us.

Thank you for helping us improve our services.